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Our service points: where to get information and answers to your questions
Have a Question? Our customer centre at Postplatz and our service points offer more than just tickets. Our staff will be happy to provide information and answer any question about local public transport in and around Dresden. In addition to this, you can also find out about numerous tourist offers in the Region. Specifically, we provide the following services:
- Advice and information about our range of offers
- Information on routes and timetables
- Advice on fares
- Ticket sales
- Hand-in point for subscription applications
- Souvenir sales
Customer centre
Postplatz 1 (Wilsdruffer Kubus)
01067 Dresden
Postplatz stop (tram routes 1, 2, 4, 8, 9, 11, 12 and bus route 68)
Opening times:
Monday – Friday: 10 a.m. – 6 p.m.
Saturday/sunday/public holidays: closed
Please pay cashless.
Visit our other service points as well:
Service point at the main station (Hauptbahnhof)/Wiener Platz
Main Station
Hauptbahnhof stop
(tram routes 3, 7, 8, 10 and bus route 66)
Hauptbahnhof Nord stop
(tram routes 3, 7, 8, 9 and 11)
Opening times: Closed on Monday, October 2, 2023!
Monday – Friday: 10 a.m. – 1 p.m. and 2 p.m. – 5:30 p.m.
Saturday/sunday/public holidays: closed
Services:
- advice and information about our range of offers, routes, timetables and fares
- ticket- and souvenir sales
- no processing penalty fares and subscription applications
- Please pay cashless.
Reception service in our administration building
Administration Building
Trachenberger Str. 40
01129 Dresden
Betriebshof Trachenberge stop (bus routes 64, 70, 73, 76)
Trachenberger Platz stop – short walk (tram route 3)
Opening times:
Monday – Friday: 7 a.m. – 6 p.m.
Saturday/Sunday/public holidays: closed
Getting to the administration building by tram and bus
Services:
- advice and information about our range of offers, routes, timetables and fares
- ticket sales
- hand-in point for subscription applications
- no processing penalty fares
