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How to contact DVB Service
Got a question about the current transport sitation, the best connections or the cheapest fare? We’re here to help!
Addresses and opening times for the customer centre and service points
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We welcome any suggestions, comments, criticism or praise you may have regarding our services.
Every customer enquiry is dealt with in cooperation with the specialist department responsible. We therefore guarantee that you will receive an informed, competent response within 10 working days.
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Passenger Advisory Board bundles customer requests
Do you have a concern which could be of public interest? The Passenger Advisory Board is your point of contact, and will discuss the matter with the relevant specialists.
