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Our service points: where to get information and answers to your questions
Have a Question? Our customer centre at Postplatz and our service points offer more than just tickets. Our staff will be happy to provide information and answer any question about local public transport in and around Dresden. In addition to this, you can also find out about numerous tourist offers in the Region.
Customer centre
Postplatz 1 (Wilsdruffer Kubus)
01067 Dresden
Postplatz stop (tram routes 1, 2, 3, 4, 7, 9, 11, 12 and bus route 68)
Opening times:
Monday – Friday: 9 a.m. – 7 p.m.
Saturday: 10 a.m. – 5:30 p.m.
Sunday/public holidays: closed
Services:
- advice and information about our range of offers
- information on routes and timetables
- advice on fares
- ticket sales
- hand-in point for subscription applications
- souvenir sales
Cashless payment only!
Visit our other service points as well:
Service point at Prager Straße
Prager Straße
Prager Straße stop
(tram routes 3, 7, 9, 11, 12 and bus routes 62 and 68)
Opening times:
Monday – Friday: 10 a.m. – 1 p.m. and 2 p.m. – 5:30 p.m.
Saturday/Sunday/public holidays: closed
Getting to the service point Prager Straße by tram and bus
Services:
- advice and information about our range of offers, routes, timetables and fares
- ticket- and souvenir sales
- no processing penalty fares and subscription applications
Cashless payment only!
Reception service in our administration building
Administration Building
Trachenberger Straße 40
01129 Dresden
Betriebshof Trachenberge stop (bus routes 64, 70, 73, 76)
Trachenberger Platz stop – short walk (tram route 3)
Opening times:
Monday – Friday: 7 a.m. – 6 p.m.
Saturday/Sunday/public holidays: closed
Getting to the administration building by tram and bus
Services:
- advice and information about our range of offers, routes, timetables and fares
- ticket sales
- hand-in point for subscription applications
- no processing penalty fares
Cashless payment only!
