Timetable information

Our customer centre at Postplatz and our service points offer more than just tickets. Our staff will be happy to provide information and answer any question about local public transport in and around Dresden. In addition to this, you can also book city bus tours and find out about numerous tourist offers in the region.

Specifically, we provide the following services:

Advice and information about our range of offers
Information on routes and timetables
Advice on fares
Ticket sales
Hand-in point for subscription applications
Ticket sales for city bus tours
Souvenir sales
Processing penalty fares (only at the customer centre)

Customer centre

Postplatz 1 (Wilsdruffer Kubus)
01067 Dresden

Postplatz stop (tram routes 1, 2, 4, 11, 12 and bus route 75)

Opening times:
Monday – Friday: 9:30 a.m. – 7 p.m.
Saturday: 10 a.m. – 6 p.m.
Sunday/public holidays: closed

Getting to the customer centre by tram and bus

Visit our other service points:

Service point at Albertplatz

Albertplatz

Albertplatz stop (tram routes 3, 6, 7, 8, 11)

Opening times:
Monday – Friday: 9 a.m. – 6 p.m.
Saturday: 9 a.m. – 4 p.m.
Sunday/public holidays: closed

Getting to the service point Albertplatz by tram and bus

Service point at the main station (Hauptbahnhof)/Wiener Platz

Main Station

Hauptbahnhof stop
(tram routes 3, 7, 8, 10 and bus route 66)
Hauptbahnhof Nord stop
(tram routes 3, 7, 8, 9 and 11)

Opening times:
Monday – Friday: 8 a.m. – 7 p.m.
Saturday: 8 a.m. – 6 p.m.
Sunday/public holidays: 9 a.m. – 6 p.m.

Please note: Service point at the main station is closed from 16 September to 20 September 2019.

Getting to the service point Hauptbahnhof by tram and bus

Service point at Prager Straße

Prager Straße

Photo of the service point at Dresden Prager Strasse

Prager Straße stop
(tram routes 11, 12 and bus routes 62 and 75)

Opening times:
Monday – Friday: 9 a.m. – 7 p.m.
Saturday: 9 a.m. – 6 p.m.
Sunday/public holidays: closed

Getting to the service point Prager Straße by tram and bus

Reception service in our administration building

Administration Building

Photo of the service point at Dresden Trachenberge

Only the standard range of tickets is sold here.

Trachenberger Str. 40
01129 Dresden

Betriebshof Trachenberge stop (bus routes 64, 70, 73, 76)
rachenberger Platz stop – short walk (tram route 3)

Opening times:
Monday – Friday: 7 a.m. – 7 p.m.
Saturday: 8 a.m. – 1.30 p.m.
Sunday/public holidays: closed

Getting to the administration building by tram and bus