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The photo shows two transport service staff helping a passenger with a map, a friendly smile on their lips.

Ask us!

How to contact DVB Service

Dresdner Verkehrsbetriebe AG
Postplatz 1
01067 Dresden

Got a question about the current transport sitation, the best connections or the cheapest fare? We’re here to help!

Addresses and opening times for the customer centre and service points

We value your opinion!

We welcome any suggestions, comments, criticism or praise you may have regarding our services.

Every customer enquiry is dealt with in cooperation with the specialist department responsible. We therefore guarantee that you will receive an informed, competent response within 10 working days.

Contact 

Fahrgastbeirat Dresden e.V.
Postfach 20 01 15
01191 Dresden

Passenger Advisory Board bundles customer requests

Do you have a concern which could be of public interest? The Passenger Advisory Board is your point of contact, and will discuss the matter with the relevant specialists.